With 27 years of experience, split between American Airlines and Southwest, Mary spent 17 years in Revenue Management, eight years in Technology supporting Commercial applications; and most recently moved to Network Operations. While at Southwest, Mary has replaced a Passenger Service Systems, a Revenue Management System, an entire suite of Network Planning Tools, and built Southwest Business from the group up. In her current role, she replaced legacy systems that are required to fly the airline. Her current focus in building The Network suite of tools.